Return & Warranty

WARRANTY

Battery find fault, short life time, Uxney Metal replace it with a new one.

 

Return

Return – Return without reason for Retail less than 10pcs

Buyers can return the package without reason in 30 days after receiving it.

  • If there is no quality issue, buyers are responsible for the shipping fee.
  • You will receive a refund within 3 working days after we receive the returned items.

Return – Return without reason for order mass customized production

  • Discuss a fair plan for both

 

Return – Return with reason

Please contact us and let us learn your situation first before return the item. (IMPORTANT)

  • In most cases, we can help you to solve your problem by giving remote technical support and you don’t need to return the product.
  • If there is irremediable defect with the product, we full refund you 

Return address: 

  • For China warehouse order
Email: support@uxneymetal.com
TEL: +86 13539879908 Recipient: Jason Lee
Address: No. 3, Lane 1, Xinzhou Street, Xin’an, Chang’an Town, Dongguan, 523000 Guangdong, China